NeoGrid - The Power of A Global Grid

Other ways to contact CSS

By E-mail

For PLM Support, specific e-mail addresses are available with your retailer company.

By Phone

Chicago Customer Service Office
200 W Monroe Street - Chicago, IL
Tel.: 1-312-706-3729

International Toll Free number
These numbers are best dialed from a touch-tone phone. Should you experience difficulty reaching us when calling from a mobile phone, please try contacting us from a landline. Locate your country on the table below in order to view the corresponding number. If your country is not listed, or if you are experiencing difficulties reaching us using the listed toll-free number, you may contact us directly at 1-312-706-3729 or request a call back.

*China-North includes Beijing, Hebei, Shanxi, Neimenggu, Liaoning. Jilin, Heilongjiang, Henan, Shandong
**China-South includes Anhui, Chongqing, Fujian, Gansu, Guangdong, Guangxi, Hainan, Hunan, Jiangsu, Jiangxi, Ningxia, Qinghai, Shaanxi, Shanghai, Sichuan, Xinjiang, Xizang, Yunnan, Zhejiang.
*** Mobile users cannot dial outbound international toll-free calls; please use a landline or web call-back.

Request a Call Back

Your Company Name*:

Name of Your Retailer*:

Is your company a(n):

ERN or Auction ID:

* Description of Issue (Example: Help with resetting my password, My inventory files will arrive late, How do I create a new Raw Materials from the Supply Chain, etc)

Does this request require an urgent response?

First name*:

Last Name*:

Email*:

International Phone number (Where a US based representative will contact you)*:

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